Accessibility

1. Our commitment

Western Surplus Lines Agency, Inc. is committed to providing a website that is accessible to the widest practical audience, including people who use screen readers, keyboard navigation, screen magnification, voice input and other assistive technologies.

We aim to align this website with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Accessibility is an ongoing effort, and this statement is not a claim that every page or document currently conforms to every WCAG success criterion.

2. Measures we take

Accessibility is considered as the website is designed, developed and maintained. Measures include:

• semantic headings, landmarks and page structure that support assistive technology;
• keyboard-accessible navigation, forms and interactive controls;
• visible focus indicators and a skip-to-content link;
• labels, instructions and status messages for forms;
• text alternatives for meaningful images and accessible names for controls;
• responsive layouts that support zoom and different screen sizes;
• color contrast and information that does not rely on color alone; and
• reduced-motion support for users who request it through their device settings.

We also review new features and correct accessibility problems as they are identified.

3. Known limitations

Some older PDF applications, policy documents or other files supplied by third parties may not be fully accessible. Third-party websites and services linked from this site are controlled by their respective providers and may offer a different level of accessibility.

If a document or third-party process creates a barrier, please contact us. We will make a reasonable effort to provide the information or service through an accessible alternative when one is available.

4. Request assistance

If you cannot access a page, document, report or feature, use the General Information address on our Contact page. Please include:

• the page address or name of the document;
• a brief description of the problem;
• the browser and assistive technology you were using, if applicable; and
• the best way for us to respond.

Do not include passwords, authentication codes, payment information or other sensitive personal information in your message.

5. Feedback

We welcome feedback about the accessibility of westernsurplus.com. We review reported barriers and prioritize corrections based on their impact and the availability of a practical solution.

Accessibility correspondence may also be mailed to: